Worksheet

CAPA effectiveness check

A downloadable worksheet for confirming whether corrective and preventive actions actually solved the original problem.

Use this worksheet to document when effectiveness should be reviewed, what evidence counts, and whether the CAPA can be closed or needs further action.

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See CAPA workflow
CAPA effectiveness check — the Excel workbook you download, showing its columns and structure

What the worksheet captures

The workbook has two sheets. An Instructions tab explains when to schedule the check, what counts as evidence, and how to apply the pass/fail logic. The working sheet captures the CAPA identifier, original issue, expected outcome, effectiveness criteria, review date, evidence examined, a recurrence check, the result (with Effective / Not effective / Extend review dropdowns), and the closeout decision — with a worked example row to copy from.

  • CAPA identifier and original issue
  • Expected outcome and effectiveness criteria
  • Review date and evidence examined
  • Recurrence check and result dropdown
  • Closeout decision and notes

Why effectiveness checks often fail

Teams close actions because tasks are complete, not because the underlying issue has stopped recurring. A structured effectiveness review helps avoid that gap.

How governed workflows improve follow-through

A worksheet helps standardize thinking, but a governed CAPA workflow makes it easier to link effectiveness reviews back to deviations, owners, due dates, and related evidence.

Frequently asked questions

What makes a CAPA effectiveness check defensible?

Pre-defined, measurable criteria with a defined observation window — for example, zero recurrences on the affected line in 90 days — checked against actual evidence such as filtered deviation logs. 'Team is confident the issue is resolved' is the citation pattern inspectors flag; measured criteria are the defence.

When should effectiveness criteria be defined?

At CAPA approval, not at check time. Defining criteria after the fact invites writing them around whatever outcome occurred; regulators and ISO 13485 §8.5.2 auditors increasingly look for the approval-time definition.

What happens if the effectiveness check fails?

The CAPA should not be closed — the failure routes back to root-cause analysis, because the original analysis evidently missed something. The worksheet's Recurrence and Closeout-decision columns document that loop explicitly.

See how Complere verifies CAPA effectiveness in a governed workflow

Complere's CAPA and Deviations module schedules effectiveness reviews, links them back to the original deviation and evidence, and records the closeout decision as an inspection-ready, signed record.