From a free Pilot to multi-site Enterprise. Every plan includes the complete quality suite and the full validation pack — both CSV and CSA — at no extra cost.
Four plans, one platform. Compliance and the full validation pack are in every plan — including the free Pilot. Plans differ on the modules in production, the intelligence layer, your environments, and the depth of support — never on whether you can be compliant.
Free
Pilot · Try Complere free
Pilot
Free evaluation
For QA teams evaluating Complere in a real workflow before committing to a plan.
The complete quality suite to explore
CSV + CSA validation pack included
Item count capped per module while you evaluate
Self-serve — most teams decide within a 30-minute call
Why no sticker price? We scope each quote to what you actually run — your plan, the modules in production, your team size, and your environment and support needs — rather than a flat per-seat rate. The Pilot is free; Foundation, Professional, and Enterprise quotes come from a 30-minute scoping call.
Compare plans in detail
Every cell a buyer can quote back at us. Compliance and validation rows are identical in every plan — by design. For exact figures, request pricing.
One validation pack. Both approaches the FDA recognises.
Use the approach that fits your QA culture, your regulator, and your risk profile — or use both. Either way, it's included in every plan, with no add-on fees.
Traditional approach
CSV — Computer System Validation
The traditional, documentation-led approach: VMP, URS, IQ / OQ / PQ, test scripts, and traceability evidence. Defensible under any audit framework worldwide.
Best for established CSV practice and conservative auditors
Mature, fully documented regulated environments
Risk-based approach
CSA — Computer Software Assurance
The FDA's newer risk-based approach (draft guidance, Sep 2022). Test effort focuses on patient safety, product quality, and data integrity — lower documentation burden, same audit defensibility.
Best for modern QA programmes and faster validation cycles
Pricing posture, not just pricing. What buyers compare when they shortlist Complere against Veeva Vault QMS, MasterControl, or TrackWise.
Scope
Pay for the plan you run
No 12-module enterprise SKU priced for a Top-20 pharma. Start on Foundation's five core modules, step up to Professional when you need Change, Risk, Suppliers, and the intelligence layer.
Validation
Both validation packs included
CSV and CSA — VMP, URS, IQ/OQ/PQ, traceability, and the FDA risk-based approach — shipped with every plan. Enterprise suites typically charge $25–50K separately or push validation to a partner.
Time-to-value
Start free, in days
The free Pilot is a real workflow in a validated environment, not a stripped sandbox. Most enterprise rollouts take 6–12 months before the first record is captured.
Quick answers to the questions we hear most from quality leads, compliance managers, and IT teams evaluating Complere.
Is there a free version of Complere?
Yes. The Pilot plan is free for evaluation — your QA team can run a real workflow across all eight quality modules, with both CSV and CSA validation packs included, before committing to a plan. Item counts are capped per module during the evaluation. Most teams know whether Complere fits within a 30-minute scoping call.
How is Complere pricing structured?
Pricing is scoped to your deployment — the plan you choose, the modules in production, your team size, and your environment and support needs — rather than a published per-seat sticker price. The Pilot plan is free; Foundation, Professional, and Enterprise quotes are shared on a short scoping call so we can size the plan to what you actually put into production.
What is the difference between Foundation, Professional, and Enterprise?
Foundation gives you the five core quality modules — Document Control, CAPA, Events / Deviations, Training, and Audit Management — for teams preparing for their first submission or audit. Professional adds Change Control, Risk Assessments, and Supplier Management, plus the Compliance Intelligence layer, the developer API, and a dedicated Validation environment. Enterprise adds Audit Confidence views, premium SLA with credits, 24×7 Sev-1 support, a dedicated CSM, and quarterly business reviews.
Are both validation approaches really included at no extra cost?
Yes — every plan, including the free Pilot, ships with both validation approaches the FDA recognises. The CSV pack is the traditional, documentation-led approach (VMP, URS, IQ/OQ/PQ, test scripts, traceability). The CSA pack is the FDA's newer risk-based Computer Software Assurance approach, focusing test effort on patient safety, product quality, and data integrity. Use whichever fits your QA culture and your regulator — or use both. There are no add-on validation fees.
What is Compliance Intelligence and which plans include it?
Compliance Intelligence is Complere's analytics and inspection-readiness layer — the Compliance Cockpit, an Obligation Registry and coverage map, a one-click Inspection Pack, the CSA Evidence Graph explorer, an Executive Compliance Index, and an explainability panel on every score. It is included with the Professional and Enterprise plans.
Can I add users or modules later?
Yes. Additional users above your included count are billed at your in-tier rate up to a defined headroom; beyond that, you move up to the next plan. Modules and capabilities are activated without recompiling or redeploying, so you can expand scope as your quality programme grows. Talk to us to map the right starting plan.
Start free with the Pilot, or take a 30-minute scoping call — usually enough to map your modules, your compliance requirements, and the right plan. Want the figures? Request pricing and we'll size a quote to what you run.