Four plans, one platform. Compliance and the full validation pack are in every plan — including the free Pilot. Plans differ on the modules in production, the intelligence layer, your environments, and the depth of support — never on whether you can be compliant.
Free
Pilot · Try Complere free
Pilot
Free for 3 months
For QA teams evaluating Complere for 3 months before committing to a plan.
All eight modules
CSV + CSA validation pack included
Item count capped per module while you evaluate
Up to 10 users, in an evaluation environment
Guided by our senior team, with a decision at day 90
Pilot places are limited. We take on a small number of pilots at a time, so each pilot works directly with our senior team.
Why no sticker price? We scope each quote to what you actually run — your plan, the modules in production, your team size, and your environment and support needs — rather than a flat per-seat rate. The Pilot is free; Foundation, Professional, and Enterprise quotes come from a 30-minute scoping call.
Compare plans in detail
Every cell a buyer can quote back at us. Compliance and validation rows are identical in every plan — by design. For exact figures, request pricing.
One validation pack. Both approaches the FDA recognises.
Use the approach that fits your QA culture, your regulator, and your risk profile — or use both. Either way, it's included in every plan, with no add-on fees.
Traditional approach
CSV — Computer System Validation
The traditional, documentation-led approach: VMP, URS, IQ / OQ / PQ, test scripts, and traceability evidence. Defensible under any audit framework worldwide.
Best for established CSV practice and conservative auditors
Mature, fully documented regulated environments
Risk-based approach
CSA — Computer Software Assurance
The FDA's newer risk-based approach (draft guidance, Sep 2022). Test effort focuses on patient safety, product quality, and data integrity — lower documentation burden, same audit defensibility.
Best for modern QA programmes and faster validation cycles
Pricing posture, not just pricing. What buyers compare when they shortlist Complere against Veeva Vault QMS, MasterControl, or TrackWise.
Scope
Pay for the plan you run
No 12-module enterprise SKU priced for a Top-20 pharma. Start on Foundation's five core modules, step up to Professional when you need Change, Risk, Suppliers, and the intelligence layer.
Validation
Both validation packs included
CSV and CSA — VMP, URS, IQ/OQ/PQ, traceability, and the FDA risk-based approach — shipped with every plan. Enterprise suites typically charge $25–50K separately or push validation to a partner.
Time-to-value
Start free, in minutes
We set up your evaluation environment in minutes. The free 3-month Pilot covers all eight modules, with item counts capped for up to 10 users.
Quick answers to the questions we hear most from quality leads, compliance managers, and IT teams evaluating Complere.
Is there a free version of Complere?
Yes. The Pilot plan is free for 3 months: up to 10 users across all eight modules, with item counts capped, in an evaluation environment with sample or non-GxP records, with both CSV and CSA validation packs included. We agree written success criteria at the start, check at day 60, and you decide at day 90. At the end, your environment moves to a paid plan, or we remove it after a recovery window.
How is Complere pricing structured?
Pricing is scoped to your deployment — the plan you choose, the modules in production, your team size, and your environment and support needs — rather than a published per-seat sticker price. The Pilot plan is free; Foundation, Professional, and Enterprise quotes are shared on a short scoping call so we can size the plan to what you actually put into production.
What is the difference between Foundation, Professional, and Enterprise?
Foundation gives you the five core quality modules — Document Control, CAPA, Quality Events, Training, and Audit Management — for teams preparing for their first submission or audit. Professional adds Change Control, Risk Assessments, and Supplier Management, plus the Compliance Intelligence layer and a dedicated validation environment for your validation activities. Enterprise adds Audit Confidence views, premium SLA with credits, 24×7 Sev-1 support, a dedicated CSM, and quarterly business reviews.
Are both validation approaches really included at no extra cost?
Yes — every plan, including the free Pilot, ships with both validation approaches the FDA recognises. The CSV pack is the traditional, documentation-led approach (VMP, URS, IQ/OQ/PQ, test scripts, traceability). The CSA pack is the FDA's newer risk-based Computer Software Assurance approach, focusing test effort on patient safety, product quality, and data integrity. Use whichever fits your QA culture and your regulator — or use both. There are no add-on validation fees.
What is Compliance Intelligence and which plans include it?
Compliance Intelligence is Complere's analytics and inspection-readiness layer — the Compliance Cockpit, an Obligation Registry and coverage map, a one-click Inspection Pack, the CSA Evidence Graph explorer, an Executive Compliance Index, and an explainability panel on every score. It is included with the Professional and Enterprise plans.
Can I add users or modules later?
Yes. Additional users above your included count are billed at your in-tier rate up to a defined headroom; beyond that, you move up to the next plan. Modules and capabilities are activated without recompiling or redeploying, so you can expand scope as your quality programme grows. Talk to us to map the right starting plan.
Four things set the quote. Tell us yours and we reply within one business day.
What drives the quote
Plan. Foundation, Professional or Enterprise.
Modules in production. The five core modules, or all eight.
Team size. The number of people who will use it.
Environments and support. The environments you need and the support level.
We do not charge a flat per-seat rate. The Pilot is free for three months.
Not sure which plan fits your programme?
Start free with the Pilot, or take a 30-minute scoping call to map your modules, your compliance requirements, and the right plan. Want the figures? Request pricing and we'll size a quote to what you run.