Pricing

Transparent Pricing for Every Rollout Stage

Pricing Built Around Your Rollout

Complere pricing is structured around your deployment stage — not a rigid per-seat SaaS model. Start with a focused pilot, expand into core quality operations, or deploy across multiple sites. Every tier includes the validation package at no additional cost. Clinical research and GCP-heavy programs follow the same modular model — scope quality system coverage to the processes you run under your quality agreements. If your team is comparing commercial options before asking for quotes, review the best eQMS software and cloud eQMS software pages first.

How pricing is scoped: by modules deployed, sites covered, and active users — not by a flat per-seat SKU. Pilot ranges and module quotes shared on a 30-minute scoping call.

Quality and IT leads scoping an eQMS rollout — pricing tiers and module scope discussion

What is included in every tier

Regardless of the tier you start with, every Complere deployment includes the CSV validation package, implementation planning support, and access to the full compliance documentation library.

  • CSV validation package at no extra cost
  • User and role configuration support
  • Compliance guide and training library access
  • Defined expansion path to additional modules

Pricing Packages

Flexible options matched to your rollout stage — from a focused pilot to full multi-site deployment.

Pilot

Focused Workflow Pilot

From pilot scope

For teams validating fit in one workflow, team, or site.

  • One prioritized workflow
  • Guided rollout plan
  • Pilot success metrics
  • Expansion pathway
Enterprise

Multi-Site Standardization

Tailored enterprise scope

For organizations unifying quality operations across sites or functions.

  • Cross-site operating model
  • Standard KPI layer
  • Phased rollout planning
  • Leadership review enablement

Why teams pick Complere over enterprise suites

Pricing posture, not just pricing. What buyers compare when they shortlist Complere against Veeva Vault QMS, MasterControl, or TrackWise.

Scope

Pay for modules you use

No bundled SKUs you don't run. A team piloting CAPA pays for CAPA — not a 12-module suite licence priced for a Top-20 pharma.

Validation

CSV pack included

VMP, URS, IQ/OQ/PQ, traceability matrix shipped with every tier. Enterprise suites typically charge separately or push validation to a partner.

Time-to-value

Pilot in 30 days

Scoped pilot is a production-validated workflow, not a sandbox. Most enterprise rollouts take 6–12 months before the first record is captured.

Compliance Frameworks Addressed

Every Complere deployment is built to support these regulatory frameworks and standards.

FDA 21 CFR Part 11
FDA 21 CFR Part 11 Aligned
EU GMP Annex 11
EU GMP Annex 11 Controls
ISO 13485
ISO 13485 Quality Management
GAMP 5 CSV
GAMP 5 Validation Approach
ALCOA+ DI
ALCOA+ Data Integrity
GDPR Ready
GDPR Controls

Frequently Asked Questions

Quick answers to the questions we hear most from quality leads, compliance managers, and IT teams evaluating Complere.

What is included in the pilot?

The pilot covers one prioritized quality workflow — typically document control, CAPA, or audit management — deployed, configured, and validated over 30 days. It includes implementation planning, guided configuration, user onboarding, and the CSV validation package. At the end of the pilot, you have a production-ready, validated workflow.

How is Complere pricing structured?

Complere pricing is scoped to your deployment — the number of modules, sites, and users — rather than a rigid per-seat licence model. This means a small quality team piloting one workflow pays for one workflow, not for a full enterprise suite they are not using. Contact our team for a scoped quote.

Is there a free trial?

There is no self-serve free trial. The pilot is the recommended entry point — it is short, structured, and delivers a production-ready outcome rather than an unguided evaluation. Most teams find a scoped 30-day pilot gives far more signal than a free sandbox.

What is the difference between the Core and Enterprise tiers?

Core covers a single site or small number of modules — document control, CAPA, audits, training, change, and dashboards. Enterprise adds multi-site operating models, SSO and IP-based access controls, advanced RBAC with 210+ granular permissions, cross-site KPI reporting, and dedicated implementation support. Contact us to discuss which fits your current scope.

Does pricing include the CSV validation package?

Yes — the Computer System Validation package is included in all tiers at no additional cost. This covers the Validation Master Plan framework, URS templates, IQ/OQ/PQ test scripts, and change control documentation to support a Part 11 and Annex 11 aligned validated deployment.

Not sure which option fits your current stage?

A 30-minute conversation is usually enough to map your first workflow, your compliance requirements, and the right starting scope. Skip the call if you prefer — start with a pilot or download the validation pack.