Customer voice → CAPA
Turn tickets into traceable quality events
Promote a Zendesk, Salesforce or Intercom ticket into a Complere CAPA or Event with the source ticket, attachments and reporter linked — under rules your QA team owns.
Ecosystem
One connected quality system, wired into your stack
Identity, engineering, support, lab, manufacturing, supplier and HR — all governed under one audit trail.
Complere is API-first. Native connectors for the systems your team already runs are being delivered through 2026, backed by an open REST API and an HMAC-signed webhook layer, with iPaaS connectors that will reach 5,000+ apps via Zapier, Make and Workato. Each connector is designed so its traffic lands in the same immutable, GxP-grade audit trail (database-enforced) as in-app work.
- 55+connectors planned across 9 categories
- 5,000+apps reachable once iPaaS connectors ship
- OpenREST API + signed webhooks
Less switching. More closed-loop quality.
Compliance work happens where your team already works. Stop copy-pasting between systems; let governed records flow.
Engineering ↔ Quality
Bridge engineering change to quality change
Keep Jira, GitHub and Azure DevOps work items linked to Complere Change Requests, with two-way status sync, approval state and an end-to-end traceability matrix.
Lab & manufacturing
Lab and shop floor, in the loop
Stream OOS / OOT signals from your LIMS and batch events from your MES into Complere Events; push approved specs, SOPs and training records back out on release.
Browse the integration catalogue
Search by app, filter by category or status. Every connector lands in the same audit trail as in-app work.
I run
Category
Status
Roadmap items are commitment-pending. Ask your account manager for the latest delivery window before procurement.
Core — identity, storage, collaboration
For every regulated team. Single sign-on, document import, channel notifications.
Single sign-on is protocol-based. Complere federates with any spec-compliant SAML 2.0 or OIDC identity provider — the providers named below are the ones we have configured and documented. SCIM user provisioning is available on Microsoft Entra ID and Okta; elsewhere, user lifecycle stays with your IdP or IGA tool.
Microsoft Entra ID
SAML & OIDC SSO with SCIM provisioning to mirror Entra groups into Complere roles.
Okta
SAML / OIDC SSO, SCIM 2.0 user lifecycle, Okta group → Complere role mapping.
Google Workspace
SAML 2.0 / OIDC SSO with your Google Workspace accounts.
Ping Identity (PingFederate / PingOne)
SAML 2.0 / OIDC SSO for regulated enterprises; MFA stays enforced at your IdP.
AD FS
SAML 2.0 / OIDC SSO for on-premise Active Directory Federation Services.
Microsoft Office Live Edit
Shipped today: Live Edit opens controlled Word, Excel, and PowerPoint files in your installed desktop Microsoft Office app; on save they stream back as a new controlled, Part 11-audited version (standards-based WebDAV locking). Distinct from the roadmap SharePoint / OneDrive sync below.
SharePoint / OneDrive
Pull source files into Documents; keep the controlled copy in Complere.
Google Drive
Attach Drive files to records with snapshot capture at approval time.
Box
Enterprise content collaboration with version-locked attachments on regulated records.
Microsoft Teams
Channel notifications for assignments, approvals and overdue actions.
Slack
Per-channel routing of QA assignments, approvals and SLA breach alerts.
Design controls & SaMD development
For medtech and software-as-medical-device teams. Trace software dev (Jira, GitHub, TestRail) to QMS Change Requests for IEC 62304 and 21 CFR 820.30 compliance.
Jira & Jira Service Management
Link Jira issues to Change Requests with two-way status sync and approval mirroring.
GitHub
Tie PRs and releases to Change Requests so commits become defensible CSV evidence.
GitLab
MR and pipeline events linked to Change Requests with deploy-gate approvals.
Azure DevOps
Work-item sync, build/release traceability and test-plan evidence in one record.
TestRail
Pull executed test runs as Verification evidence on Change Requests and releases.
Xray for Jira
Map test executions to URS / FRS coverage and stamp the traceability matrix.
Zephyr Scale
Sync Zephyr executions into Complere as Verification evidence with signed results.
Customer voice → CAPA & Events
For post-market surveillance and complaint handling (21 CFR 820.198). Turn support tickets and complaints into governed quality events.
Zendesk
One-click promote ticket → Event or CAPA with reporter, channel and history attached.
Salesforce Service Cloud
Case-to-CAPA rules with severity routing and resolution writeback to the case.
HubSpot Service Hub
Convert escalated tickets into Events; close the loop with status sync to HubSpot.
Intercom
Promote conversations to Events with full transcript captured as audit evidence.
ServiceNow
Incident ↔ Event sync with category, severity and assignment-group mapping.
Microsoft Dynamics 365
Case-to-Event flow with customer record linkage for post-market surveillance.
Lab, ELN & manufacturing execution
For pharma manufacturers, CDMOs and biotech R&D. Pull lab results, batch deviations and ELN entries into governed quality records.
LabWare LIMS
Stream OOS / OOT results in as Events with sample, batch and analyst metadata.
Thermo SampleManager
Auto-create deviations from result alarms; attach the raw chromatogram.
STARLIMS
Result-driven Event triggers with full sample chain-of-custody preserved.
LabVantage
Pull batch-release context into Change Requests and CAPA investigations.
Benchling
Link experiments and entries to Events; capture a locked snapshot at closure.
Werum PAS-X
Batch-record deviations stream into Events with phase, equipment and operator context.
Siemens Opcenter
MES exceptions surfaced as Events with material, lot and work-order linkage.
Rockwell PharmaSuite
Push approved SOPs and pull batch deviations under one immutable, database-enforced audit trail.
Tulip
Frontline app events trigger Complere Events with operator and station context.
ERP, supplier & HR systems
For supplier qualification, batch traceability and personnel-training cascade. Master-data sync from your ERP and HRIS keeps records inspector-ready.
SAP S/4HANA
Sync supplier, material and batch master; link batches into Events and CAPAs.
Oracle Cloud ERP
Master-data sync for suppliers and items; reference codes across all records.
NetSuite
Pull supplier and item records; push supplier-risk signals back as flags.
SAP Ariba
Pull approved supplier roster into the Approved Supplier List with audit trail.
Workday
Joiner-mover-leaver events drive role assignment and training-plan kickoff.
SAP SuccessFactors
Auto-enrol new hires into role-based curricula and read-and-understood SOPs.
BambooHR
Employee lifecycle drives Complere accounts, roles and training assignment.
E-signature, training & GRC
For external counter-signing (suppliers, customers, regulators), corporate LMS reuse and rolling findings up to enterprise GRC.
DocuSign
External counter-signature for supplier and customer signers. Complere's in-app signatures use its own Part 11 module.
Adobe Acrobat Sign
External counter-signature for supplier and customer signers; routed to records under Complere's audit trail.
OneSpan Sign
High-assurance e-signature with biometric and ID-verified signer evidence.
ComplianceWire
Reuse existing curricula; sync course completions into Complere training records.
Cornerstone OnDemand
Enterprise LMS sync for completions, due dates and certification status.
Optro (erstwhile AuditBoard)
Share audit findings and CAPAs with corporate GRC owners under one trail.
Calibration & equipment
For regulated manufacturing. Calibration status, qualification and maintenance records linked to Equipment so overdue cal becomes a manufacturing-lock signal.
Beamex CMX
Calibration runs sync as Equipment records with PASS/FAIL evidence attached.
IBM Maximo
Maintenance work orders linked to Equipment with status & due-date sync.
SAP Plant Maintenance
PM notifications mapped to Equipment records and overdue-calibration flags.
Fiix
CMMS work-order events relayed to Equipment via Zapier or Make.
Analytics, BI & security
For executives, data engineers and SOC teams. Ship quality metrics to your BI tools and audit-trail events to your enterprise SIEM for retention.
Microsoft Power BI
Read-only dataset feed: CAPA cycle time, audit findings, training currency.
Tableau
Live-extract connectors for cross-module trend dashboards and KPI rollups.
Snowflake
Outbound replicated tables to your warehouse for unified analytics modelling.
Splunk
Forward audit-trail events to your SOC for unified monitoring and retention.
Microsoft Sentinel
Sign-in, permission and audit events streamed for SIEM correlation rules.
Build your own
For your dev or citizen-integrator team. Don't wait for our roadmap — connect Complere to anything via open standards.
Open REST API
Token-scoped read and write access across the platform's modules. API reference available on request.
HMAC-signed webhooks
Subscribe to entity events with retries, DLQ and replay from the developer console.
Zapier
No-code triggers and actions across 6,000+ apps in the Zapier directory.
Make (Integromat)
Visual scenarios with branching, retries and conditional Complere actions.
Workato
Enterprise iPaaS recipes with governed connectors for regulated rollouts.
Microsoft Power Automate
Drive Complere actions from Microsoft 365, Dynamics and Teams flows.
n8n
Self-hosted automation for teams that need data residency and code-level control.
No connectors match your filters. Try clearing the search or status filter.
Open by default. Audit-trail aware. AI-native.
Three traits that separate Complere connectors from the standard integration page.
Open by default
Public REST API and signed webhooks
The Complere REST API is token-scoped across the platform's modules, alongside HMAC-signed webhooks with delivery retries. Your team or your iPaaS can ship connectors without waiting on our roadmap.
Audit-trail aware
Designed to be GxP-traceable
Every connector is designed so its inbound calls and outbound events carry the originating system, payload and actor — and land in the same immutable, database-enforced audit trail as in-app actions. Inspectors see one record of truth, regardless of where the data entered.
AI-native Roadmap
Built for AI assistants under quality controls
A planned agent runtime will let assistants read and write through the same permission and audit layer the SPA uses, so AI can accelerate work without bypassing controls. Available to design-partner customers in 2026.
Built for builders
If we don't ship the connector, your team can.
Open REST endpoints. HMAC-signed webhooks. Sandbox tenants for every customer. API reference documentation for your team’s integration work.
- Token & OAuth 2.1 client credentials with scoped permissions
- Webhook retry, DLQ and signed replay from the developer console
- Per-tenant rate limits, audit-trail surfaced on every call
- Reference SDKs for TypeScript, Python and PHP (Roadmap)
POST /api/v1/events
Authorization: Bearer ****
X-Tenant: acme-pharma
{
"title": "OOS — Batch B-22041",
"source_system": "labware-lims",
"source_record_id": "LW-00042118",
"severity": "high",
"occurred_at": "2026-05-11T09:14:00Z",
"evidence": [
{ "type": "chromatogram", "url": "s3://..." }
]
}
201 Created
{ "id": "evt_01HZ...", "audit_id": "aud_01HZ...",
"signed_by": "system:labware-lims",
"trail": "/audit/aud_01HZ..." }Partner programme
We are building a delivery-partner network across pharma, medtech and biotech. These are the disciplines we are recruiting for — if that is your practice, we would like to talk.
Implementation
Configure & roll out
Validation (CSA / CSV)
Protocols & evidence
Regulatory affairs
Submissions & inspection
Lab & manufacturing
LIMS / MES / ELN
Integration engineering
iPaaS & API
Become a partner
Apply to the program
See the partner programmeDon't see your system? Tell us what to build next.
Customer-requested connectors get priority on our roadmap. Drop the vendor and a one-line use case — we will get back with a feasibility window.
Reference data & master data
It is not just system-to-system.
Complere already manages your reference and master data in-app — products, equipments, locations, departments, suppliers, contacts, labels and configurable variables. Reference these across CAPAs, audits, change requests, events and documents to spot trends, route work and build inspection-ready evidence.
Explore the module landscapeSee your stack, connected.
Tell us which systems your team runs today. We will walk you through the connectors in production, the ones in beta and the fastest path to the rest.