Turn tickets into traceable quality events
Promote a Zendesk, Salesforce or Intercom ticket into a Complere CAPA or Event with the source ticket, attachments and reporter linked — under rules your QA team owns.
Complere is API-first. Native connectors for the systems your team already runs are being delivered through 2026, backed by an open REST API and a planned HMAC-signed webhook layer that will reach 5,000+ apps via Zapier, Make and Workato. Each connector is designed so its traffic lands in the same immutable, GxP-grade audit trail as in-app work.
Compliance work happens where your team already works. Stop copy-pasting between systems; let governed records flow.
Promote a Zendesk, Salesforce or Intercom ticket into a Complere CAPA or Event with the source ticket, attachments and reporter linked — under rules your QA team owns.
Keep Jira, GitHub and Azure DevOps work items linked to Complere Change Requests, with two-way status sync, approval state and an end-to-end traceability matrix.
Stream OOS / OOT signals from your LIMS and batch events from your MES into Complere Events; push approved specs, SOPs and training records back out on release.
Search by app, filter by category or status. Every connector lands in the same audit trail as in-app work.
Roadmap items are commitment-pending. Ask your account manager for the latest delivery window before procurement.
For every regulated team. Single sign-on, document import, channel notifications.
SAML & OIDC SSO with SCIM provisioning to mirror Entra groups into Complere roles.
SAML / OIDC SSO, SCIM 2.0 user lifecycle, Okta group → Complere role mapping.
Sign in with Google, directory-driven role sync and Drive document attachments.
SAML / OIDC SSO for regulated enterprises with adaptive MFA passthrough.
Pull source files into Documents; keep the controlled copy in Complere.
Attach Drive files to records with snapshot capture at approval time.
Enterprise content collaboration with version-locked attachments on regulated records.
Channel notifications for assignments, approvals and overdue actions.
Per-channel routing of QA assignments, approvals and SLA breach alerts.
For medtech and software-as-medical-device teams. Trace software dev (Jira, GitHub, TestRail) to QMS Change Requests for IEC 62304 and 21 CFR 820.30 compliance.
Link Jira issues to Change Requests with two-way status sync and approval mirroring.
Tie PRs and releases to Change Requests so commits become defensible CSV evidence.
MR and pipeline events linked to Change Requests with deploy-gate approvals.
Work-item sync, build/release traceability and test-plan evidence in one record.
Pull executed test runs as Verification evidence on Change Requests and releases.
Map test executions to URS / FRS coverage and stamp the traceability matrix.
Sync Zephyr executions into Complere as Verification evidence with signed results.
For post-market surveillance and complaint handling (21 CFR 820.198). Turn support tickets and complaints into governed quality events.
One-click promote ticket → Event or CAPA with reporter, channel and history attached.
Case-to-CAPA rules with severity routing and resolution writeback to the case.
Convert escalated tickets into Events; close the loop with status sync to HubSpot.
Promote conversations to Events with full transcript captured as audit evidence.
Incident ↔ Event sync with category, severity and assignment-group mapping.
Case-to-Event flow with customer record linkage for post-market surveillance.
For pharma manufacturers, CDMOs and biotech R&D. Pull lab results, batch deviations and ELN entries into governed quality records.
Stream OOS / OOT results in as Events with sample, batch and analyst metadata.
Auto-create deviations from result alarms; attach the raw chromatogram.
Result-driven Event triggers with full sample chain-of-custody preserved.
Pull batch-release context into Change Requests and CAPA investigations.
Link experiments and entries to Events; capture an immutable snapshot at closure.
Batch-record deviations stream into Events with phase, equipment and operator context.
MES exceptions surfaced as Events with material, lot and work-order linkage.
Push approved SOPs and pull batch deviations under one immutable audit trail.
Frontline app events trigger Complere Events with operator and station context.
For supplier qualification, batch traceability and personnel-training cascade. Master-data sync from your ERP and HRIS keeps records inspector-ready.
Sync supplier, material and batch master; link batches into Events and CAPAs.
Master-data sync for suppliers and items; reference codes across all records.
Pull supplier and item records; push supplier-risk signals back as flags.
Pull approved supplier roster into the Approved Supplier List with audit trail.
Joiner-mover-leaver events drive role assignment and training-plan kickoff.
Auto-enrol new hires into role-based curricula and read-and-understood SOPs.
Employee lifecycle drives Complere accounts, roles and training assignment.
For external counter-signing (suppliers, customers, regulators), corporate LMS reuse and rolling findings up to enterprise GRC.
External counter-signature for supplier and customer signers. Complere's in-app signatures use its own Part 11 module.
External counter-signature for supplier and customer signers; routed to records under Complere's audit trail.
High-assurance e-signature with biometric and ID-verified signer evidence.
Reuse existing curricula; sync course completions into Complere training records.
Enterprise LMS sync for completions, due dates and certification status.
Share audit findings and CAPAs with corporate GRC owners under one trail.
For regulated manufacturing. Calibration status, qualification and maintenance records linked to Equipment so overdue cal becomes a manufacturing-lock signal.
Calibration runs sync as Equipment records with PASS/FAIL evidence attached.
Maintenance work orders linked to Equipment with status & due-date sync.
PM notifications mapped to Equipment records and overdue-calibration flags.
CMMS work-order events relayed to Equipment via Zapier or Make.
For executives, data engineers and SOC teams. Ship quality metrics to your BI tools and audit-trail events to your enterprise SIEM for retention.
Read-only dataset feed: CAPA cycle time, audit findings, training currency.
Live-extract connectors for cross-module trend dashboards and KPI rollups.
Outbound replicated tables to your warehouse for unified analytics modelling.
Forward audit-trail events to your SOC for unified monitoring and retention.
Sign-in, permission and audit events streamed for SIEM correlation rules.
For your dev or citizen-integrator team. Don't wait for our roadmap — connect Complere to anything via open standards.
Token-scoped CRUD across every module with a published OpenAPI 3.0 contract.
Subscribe to entity events with retries, DLQ and replay from the developer console.
No-code triggers and actions across 6,000+ apps in the Zapier directory.
Visual scenarios with branching, retries and conditional Complere actions.
Enterprise iPaaS recipes with governed connectors for regulated rollouts.
Drive Complere actions from Microsoft 365, Dynamics and Teams flows.
Self-hosted automation for teams that need data residency and code-level control.
No connectors match your filters. Try clearing the search or status filter.
Three traits that separate Complere connectors from the standard integration page.
The Complere REST API is published with an OpenAPI 3.0 contract. HMAC-signed webhooks with delivery retries are on the 2026 build plan, so once shipped your team or your iPaaS can ship connectors without waiting on our roadmap.
Every connector is designed so its inbound calls and outbound events carry the originating system, payload and actor — and land in the same immutable audit trail as in-app actions. Inspectors see one record of truth, regardless of where the data entered.
A planned agent runtime will let assistants read and write through the same permission and audit layer the SPA uses, so AI can accelerate work without bypassing controls. Available to design-partner customers in 2026.
Open REST endpoints. HMAC-signed webhooks. Sandbox tenants for every customer. OpenAPI 3.0 contract you can drop into Postman, Insomnia or your IDE.
POST /api/v1/events
Authorization: Bearer ****
X-Tenant: acme-pharma
{
"title": "OOS — Batch B-22041",
"source_system": "labware-lims",
"source_record_id": "LW-00042118",
"severity": "high",
"occurred_at": "2026-05-11T09:14:00Z",
"evidence": [
{ "type": "chromatogram", "url": "s3://..." }
]
}
201 Created
{ "id": "evt_01HZ...", "audit_id": "aud_01HZ...",
"signed_by": "system:labware-lims",
"trail": "/audit/aud_01HZ..." }
Validation-savvy delivery partners across pharma, medtech and biotech who help you configure Complere, run validation packages and stand up connectors in production.
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iPaaS / API
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Get in touchCustomer-requested connectors get priority on our roadmap. Drop the vendor and a one-line use case — we will get back with a feasibility window.
Complere already manages your reference and master data in-app — products, equipments, locations, departments, suppliers, contacts, labels and configurable variables. Reference these across CAPAs, audits, change requests, events and documents to spot trends, route work and build inspection-ready evidence.
Explore the module landscape →Tell us which systems your team runs today. We will walk you through the connectors in production, the ones in beta and the fastest path to the rest.